Hello my name is Emma…..I have over 17 years of experience of working in the domiciliary and healthcare sector. Following the loss of my grandmother to cancer and witnessing the care that she had received, I decided that it was time to try to make a difference, by ending my 9 year employment as an Adjudication Officer at the Department of Work and Pensions to pursue a career in the field of  health and social care.

I have a great passion for providing quality care, and this is always at the forefront of all I do in my role as a Director and  member of the health and social care providers community. The loss of my other grandmother to Dementia has only served to strengthen my determination to provide excellent care to individuals in the community. My vision is that everyone who receives a package of support in their own home, is cared for as if by a family member in a holistic, person centred, dignified and respectful way, by compassionate, empathic professionals who have truly found their vocation.

By virtue of the fact that I have been employed in most-if not all-of the roles that I am now responsible for managing, I am also fervently dedicated to the positive experience of my employees, I believe that everyone should be rewarded not only financially and materially, but with respect and support to achieve their ongoing career goals. There is nothing more satisfying for me to see than others who share my passions progressing on their chosen pathway, as I have.

I began my career  as a Care worker with a small independent domiciliary care company, and was quickly promoted to senior carer. Following a change in direction to a Continuing Health Care Support Worker, where I provided  hospital at home services to individuals with complex health and palliative care needs, I rose through the ranks as Recruitment Consultant, Senior Care Coordinator, Regional Trainer, Registered Manager, and finally Regional Operations Manager. It was whilst working as a Recruitment Consultant for a large national Domiciliary Care Provider that I met Janet, Stephanie and Katy. Over the past 15 years we have built a team that has endured, and, because of our shared experiences and ethos become great friends in the process.

I have extensive experience of managing domiciliary care provision, and training Home Care Assistants and office teams including, Moving and Handling, Safeguarding, Medication and Dementia Awareness to mention a few. I hold a qualification in Dementia Care Mapping from the University of Bradford, Level 5 Diploma in Health and Social Care, an iCare ambassador, and Dignity Champion and am recognised by the Alzheimer’s Society as a Dementia Friends Champion. My role as a Dementia friends Champion involves delivering ‘Information Sessions’ to groups in their workplace, community settings-even at home, to raise awareness and grow the family of ‘Dementia Friends’. I am currently working towards a level 7 Diploma in Strategic Management, and am an active member of the Dementia Action Alliance.

In my spare time I enjoy the pleasure of being mum to twins, watching them perform at Gymnastics and play Netball, managing their Netball team, playing and umpiring Netball myself, and spending time with friends and family.