Stephanie McDowell

Stephanie McDowell

Operations Manager Lancashire

Hello my name is …

Stephanie, and I am Elite Care’s Operations Manager for the Lancashire area. I work closely with Clients and their families, G.P.’s, district nursing teams, social workers, etc. in order to ensure that our clients receive the best possible, well co-ordinated care.

I have over 13 years’ experience of working within the Health and Social Care industry including 5 years’ of Managing Domiciliary Care services. I hold a Level 5 Diploma in Leadership and Management of Adults, Children’s and Young People’s Services in Health and Social Care, and I am currently studying towards a Level 7 Diploma in Strategic Management. I hold a ‘Train the Trainer’ qualification, and I am also recognised as an iCare Ambassador, Dementia Friends Champion and Dignity Champion.

I began my career path  in Health and Social Care in 2005 working with Janet and Katy for a large national domiciliary care provider as an Administrator at their Widnes Branch. I later moved to the Warrington office- which is where I first met Emma. Emma became my Manager in 2008 and I was promoted to Care Co-ordinator in 2009, moving to the Liverpool Branch to assist the Registered Manager there.

In 2010, I re-joined Emma’s team as a Care Co-ordinator and in 2014 was  promoted to Registered Manager. In February 2018, along with Emma, Janet and Katy we formed Elite Care North West Limited.

I believe that we have been inextricably linked through the years as we all share the same work ethic, values and resolutely work together, whilst each bringing our own unique experiences. We are a dedicated, caring and knowledgeable team who work hard to ensure both Clients are safe and happy with the service, and equally that our employees are happy and supported in their roles. We are committed to continually improving the service through various channels and each give 100% commitment to our common goals at all times.


We can not praise Elite enough. From the initial meeting we knew we had made the right choice for the care of our dad. Emma and Katy put myself and most importantly my dad at ease. Dad looks forward to seeing Katy throughout the week, and as a family we know dad is in the best hands. Well done ladies.

SB Client’s Daughter, Warrington

I can 1000% vouch for this amazing lady and her team!! My Grandpa had the most attentive first class care we could have ever wanted!

HC Client's Granddaughter, Atherton

I would not hesitate to recommend Elite Care, they have spent a lifetime working in the Health and Social Care sector and are driven to ‘Exceed Expectations’. If you scoured the earth you could not find a more caring and dedicated team, I am proud to know you – Well done!

DJ, Warrington

Having the understanding of what Elite means striving to achieve and sustain is absolutely fabulous. The care standards is about finding the right people to deliver a high standard of care to all.

PP Director of Nursing, Warrington

Emma has a heart of gold, immeasurable loyalty. Stamina, resilience and honourable ethics and a pure motivation of improving the lives of those who need all these qualities in their corner. Outstanding service. I am a mental health nurse and project worker in a wellness service and throughout my life and career, I have seen the very best and worst. Wholeheartedly I recommend Elite and the highest quality out there leading it.

MM Mental Health Nurse, Leigh


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Wigan , WN3 6XU

Telephone: 01942 616888